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Job Status:
Full Time
Work Experience Required:
Up to 3 Years
Hours/Shifts:
Day (First Shift)
Education Required:
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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MetLife General Agency Manager
MetLife
Requisition ID 18361
Job Description
Job Summary: Manages Sales Consultants that sell and promote automobile, homeowners, and allied property and casualty insurance products within an inbound call center.
Functional Responsibilities: Manages and provides leadership to agency supervisors and staff.
Develops sales and service goals and objectives.
Monitors weekly sales activity and provides coaching, training, and motivation to achieve sales objectives.
Works with strategic partners to address issues and trends.
Resolves customer and corporate issues regarding unique or sensitive cases.
Schedules staff to maximize resources and achieve sales objectives. Identifies and creates process improvements and customer satisfaction initiatives.
Performs other related duties as assigned or required.
Supervisory Responsibilities: Full people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development.
Job Requirements
7+ yrs. relevant Property/ Casualty experience, 3+ yrs. people management experience.
Independent Agency and or Call Center experience preferred.
Experience managing staff with incentive sales plans, preferred
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